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Customer Service Volunteering with the Red Cross

Type: Admin Support, Emotional / social support, Information / advice

Location: All of Plymouth

The British Red Cross helps people in crisis, whoever and wherever they are. We are part of a global network of volunteers, responding to natural disasters, conflicts and individual emergencies. We enable vulnerable people at home and overseas to prepare for and respond to emergencies in their own communities. And when the crisis is over, we help people to recover and move on with their lives.

Thanks to volunteers like you we can provide people in your local community with wheelchairs and other mobility equipment to help them through a crisis. This vital service enables people to maintain their independence and quality of life after an illness or injury. Whether it is to help take a relative out, or take a child to school, it makes a difficult and distressing time a little bit easier. Spread the power of kindness with us and help make sure that everyone who needs one can get a wheelchair.

The role we are looking to fill is that of a Customer Service Volunteer and as part of that role you will mainly be:
• Providing great customer service issuing wheelchairs/equipment and receiving returns.
• Using a computer-based stock control system.
• Demonstrating safe use of the equipment.
• Receiving payments / donations.
• Dealing with enquiries from people wanting to hire/loan a wheelchair or other equipment (online, phone and in person).

We are interested in applicants who can ideally commit to volunteering 1 or 2 shifts per week, Monday- Friday for approximately 4 hours per shift (can be flexible)
We provide pre agreed travel and parking expenses. If that sounds like the kind of role you’d be interested we’d love to have you apply by clicking on the button below.

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