Case Study: Kevin, British Red Cross

Kevin, British Red Cross


Kevin Byrne volunteers with the British Red Cross, accompanying patients to hospital appointments.

Kevin Byrne has been volunteering with the British Red Cross since 2011. Previously Kevin had worked for 40 years at Devonport Royal Dockyard, retiring 5 years ago as a Business Analyst in the IT Systems Department. He also spent 15 years as the IT Manager for the Plymouth Half Marathon. Kevin always intended to volunteer when he retired. With this in mind he visited Volunteer Plymouth’s Drop-in Service, where he was introduced to the role of a Support at Home Volunteer, within the British Red Cross Independent Living Service.

The Red Cross volunteers within this service support independent living by accompanying patients to hospital appointments and staying with them if needed. Volunteers also support people in their recovery after leaving hospital, by offering non-personal care such as shopping and errand running.

When asked what he thought were the biggest benefits of volunteering Kevin replied:

“I enjoy meeting a wide range of people and feel I have broadened my perspective after a long career in a totally different environment. I would definitely recommend volunteering as it makes you feel that you are making a valid contribution to the community and you get to meet and support people through a difficult time.”

Kerry Smith, Independent Living Co-ordinator with British Red Cross adds;

“Kevin has been a loyal volunteer for over 5 years and commits to every Monday. The people he supports speak so highly of him, many thanking him for all the support given when it was so needed. They couldn’t have managed without him.” 

This volunteering opportunity was brokered by:

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