Plymouth Digital Champion.

This volunteering role is all about helping people to help themselves rather than doing things for them It is about enabling, guiding, and troubleshooting. What it is not about is trying to solve hardware fault problems, conducting financial transactions, setting passwords, or handling any sensitive information.

We need people who can:

  •  browse websites and use a search engine
  •  send emails and complete online forms
  •  shop online including online banking
  •   use video calling apps
  •   explain about Internet security and staying safe online
  •  help with tablets and smart phones
  •  Set up and use an email account
  • demonstrate accessibility features such as increasing font size

The skills and qualities required are: –

  •  Friendliness and approachability
  •  Patience
  •  Good at explaining instructions to people learning something new
  •   Confidence to work with people from a wide educational background
  •   Ability to encourage and motivate
  •   Be passionate about the internet and the benefits it can provide

Safeguarding Awareness.

A vulnerable adult is a person over the age of 18 who may not be able to protect themselves against harm or exploitation and this may be due to age, illness, or lifestyle. Vulnerable adults are at risk of a variety of forms of abuse and neglect some of which may be unreported. They may have difficulties in expressing feelings or making their wishes known making them more susceptible to abuse. If you are concerned about an adult you are buddying because of what you have heard or been told, please inform your volunteer manager as soon as possible.

Digital Champions Application.

About You

What age group do you fall into?
Please Note: This position is only available to those aged 18 and over.

Emergency Contact

Please provide us with an emergency contact name and number for someone we can get in touch with in case of an emergency while you are volunteering.
Emergency Contact Name(Required)

Additional information

Where we can we welcome and encourage all applications, regardless of skills and abilities, nationality, culture or background. Understandably there are some roles that will require a particular skill. Training will be offered wherever possible to suitable candidates.
Please use this space to tell us a little about yourself and why you want to volunteer as an Digital Champion. Include any relevant skills, work/volunteering experience. We are particularly interested in examples of these important qualities: • Excellent customer service • Reliability • Caring and compassion • Team work


We have a commitment to the safeguarding of children and adults with care or support needs. This role may require you to undertake a Disclosure and Barring Service (DBS) check. DBS checks will only be carried out if a role requires one.
Do you have any unspent convictions.(Required)
Additional guidance - Please tick 'Yes' if you have any convictions that are not yet spent under the Rehabilitation of Offenders Act 1974. The term 'convictions' is used to refer to any sentence or disposal issued by a court. If all your convictions are spent, you can tick 'No'. If you're not sure if your convictions are unspent or spent, you can use a tool available at
List 99, DBS Barred List.(Required)
Have you ever been included on the List 99 or the DBS barred list that prevents you from taking part in regulated activity with children or adults? Has your name ever been included on the sex offenders register? Are you or have you ever been subject to a sex offender prevention order, or subject to any associated condition? Select yes above if you meet any of these conditions.
Do you know any reason why you should not work with children or adults with care or support needs.(Required)

Please Note.

A criminal conviction does not automatically disqualify someone from volunteering as an Digital Champion; decisions will be made on a case by case basis.


This role may require us to hear about you from two people who have known you, ideally for at least a year. References will only be requested if the role require one. These should not be relatives or friends. It could, however, be someone from the last five years such as a recent employer, an organisation you've volunteered with, a support worker, landlord, tutor/teacher or leader of a club/organisation of which you are a member.

Reference 1 contact details.


Reference 2 contact details.


Data protection statement.

This document will be processed in accordance with the Data Protection Act 2018. The personal information that you provide will be held securely and will only be used by Our Plymouth & the Digital Inclusion project for purposes such as seeking your views and to enable auditing of our activities. When required other organisations or referees will be contacted to verify the information you have provided or for further information about your suitability or eligibility for volunteer work. Anonymous statistical information may also be passed to other organisations to assist in the planning and monitoring of services. In addition Our Plymouth is under a duty to co-operate with the prevention and detection of crime and legislation that may result in information about you being passed to others.